Hello Success LMS Specialist

Function: HR
Contract: Full time – Fixed Term Contract 

Location: Pyms Lane, Crewe, CW1 3PL with flexible hybrid working

Bentley Motors is combining a world of luxury and progressive technology to embrace an electrified future. Join us as we embark on the most transformative phase in Bentley’s history.

Purpose of the Role

Join the HR function as the Hello Success LMS Specialist, supporting the implementation of standardized, Volkswagen Group-wide HR processes as part of Bentley’s Hello Success programme. This is an opportunity to be part of the world’s largest SuccessFactors transformation.

Reporting to the Head of Learning & Development, you’ll act as the subject matter expert for Bentley’s legacy L&D processes, ensuring their seamless integration into the new global SuccessFactors ecosystem, covering diverse topics such as system administration, training delivery, employee engagement, and skills management.

You’ll be at the heart of a major transformation—leading the rollout of our new learning platform and making a real impact on how our people grow and thrive. From day one, you’ll provide hands-on support to users, guiding them through change with clarity and confidence. Whether helping teams navigate the new system, answering questions, or resolving issues in real time, you’ll be the go-to expert and a true champion of change. Your contribution will be essential to ensuring a smooth implementation and embedding a strong learning culture that empowers Bentley colleagues for the future.

·         Act as main contact for Bentley’s legacy L&D processes

·         Works to integrate and adapt existing Learning & Development processes to the new designed global processes

·         Understanding new processes and change implications for Bentley

·         Supporting the identification of additional or off-system processes that may be required to work with the new SuccessFactors design

·         Collaborate with HR, IT, and global teams to capture local needs

·         Build trusted relationships with project stakeholders of all levels across the organisation and engage with stakeholders in line with programme objectives

·         Provide data mapping rules and support data migration and compliance

·         Coordinate and support local testing (prep, execution, defect handling)

·         Check system compatibility and identify downstream process impacts

·         Support system implementation, cutover, and Hypercare activities

·         Update process documentation and assist in policy updates

·         Identify change risks and support business readiness assessments

·         Develop and deliver training and support communication efforts

·         Ensure smooth knowledge transition to the permanent L&D team

About the Team
The Learning & Development team is a dynamic and collaborative function that plays a critical role in driving Bentley’s transformation and growth. As we move towards our Beyond100+ strategy, we are focused on developing a culture of continuous learning and performance excellence. Our team works closely with senior leadership and subject matter experts to curate and deliver learning initiatives that not only develop technical expertise but also foster leadership and compliance capabilities across the business. You’ll be joining a team that values innovation, collaboration, and a strong passion for growth. It’s an exciting time to be part of Bentley’s journey as we lead the luxury automotive industry into a sustainable future.

About you – Skills and Experience

·         Experience of working in a Learning & Development operational role, e.g. Learning Management System (LMS) Administrator.

·         Prior experience in supporting HR technology system implementations / change projects

·         Experience supporting HR Skills mapping

·         Experience working within a structured project environment with proven ability to build effective relationships and work cross-functionally

·         Strong functional HR skills related to Learning and Development

·         Good IT skills using systems and technology to deliver projects

·         Strong verbal and written communication skills, including questioning and active listening.

·         Ability to create and execute system / process tests and design business processes

·         Ability to effectively plan, organise & prioritise workload

·         Experience in the recording and implementation of requirements

What Bentley Offers

• ·         Flexible working hours
• ·         Hybrid working options
• ·         35 days annual leave inclusive of UK bank holidays
• ·         Progression pathways and programmes, mentoring, and study support opportunities available
• ·         Optional car lease scheme with discounted access to brand new VW Group cars (VW, Seat, Skoda, Audi) up to every six months
• ·         Health and life assurance benefits providing up to five times annual salary
• ·         Annual salary reviews and competitive bonus scheme
• ·         Contributory pension scheme – you put in 6% we put in 10%
• ·         Access to a wide range of resources to support your health and well-being including an online GP, the choice to join BUPA health plans, a mental health counsellor, and onsite physio
• ·         Paid volunteering days dedicated to community giving

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The Bentley Campus
Our campus is going through an exciting transformation offering unrivalled facilities including green spaces, free parking, an onsite restaurant, coffee shops and Legends gym. 

#BelongingAtBentley
Motivated to be the most diverse, inclusive luxury car company, we are committed to fostering an inclusive environment where all individuals are respected, valued, and empowered. 

We firmly believe in equal opportunities for all, helping all colleagues thrive as their authentic selves and reach their highest potential. We believe that everyone, regardless of their background or beliefs, belongs at Bentley. Everyone is entitled to respect and dignity and we positively celebrate the differences between people.

Beyond100+
Announced in 2020, Bentley’s ground-breaking Beyond100+ strategy targets sustainable luxury mobility leadership, reinventing every aspect of the business. Building on over two decades of forward-thinking, join us as Bentley moves towards a sustainable future.

Closing date: 2nd June 2025

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