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Engineer - Software Problem Resolution Management

Date Posted: 23-May-2023

Location: Crewe, GB

Company: Bentley Motors Ltd

Role: Engineer - Software Problem Resolution Management

Contract: Permanent

Location: Crewe Campus, UK with flexible hybrid working



Join Bentley Motors as we embark on the most transformative phase in Bentley’s history

Bentley Motors is transforming, combining a world of luxury and progressive technology to embrace an electrified future - becoming completely carbon neutral and having 100% Battery Electric Vehicle offering by 2030.

Our Campus

Our Campus, located in Crewe, Cheshire is going through its own transformation and offers unrivalled facilities including green space, free parking, an onsite restaurant, coffee shop and onsite gym.



We are seeking an Engineer - Software Problem Resolution Management to join the business on a full time permanent basis, at our Crewe campus working on a hybrid basis. The position reports to the Head of Integration Management and Software Excellence and will be responsible for the optimisation and improvement of software for all vehicle projects.


Responsibilities include:

  • This role is responsible for the consolidation of errors and deviations compared to target state across all sensors on the basis of comprehensive defect management for the assigned vehicle projects.
  • This role supports the delivery of all vehicle projects in a timely manner when it comes to defect management and the achievement of the target maturity level for customers.
  • This role supports the permanent optimisation and improvement of all relevant sub-processes, methods and tools regarding Software Problem Resolution Management.



The successful applicant will be a delivery focused and experienced Electronics or Software/Hardware Engineer with experience in Software Problem Resolution Management ideally gained from within the automotive sector.


The successful candidate will be able to demonstrate:

  • Knowledge of modern vehicle architectures, networking and functions in software and hardware
  • Management of Software error Tickets
  • Software optimisation and delivery
  • Knowledge of the product development process (PEP)
  • Leadership abilities and experiences
  • Delivery focused
  • Project management and Planning
  • Good analytical and planning skills as well as high problem-solving competence
  • Ability to influence colleagues within your area of responsibility 
  • Technical Engineering degree or equivalent (or equivalent experience)
  • Associate member of relevant professional institute is desirable
  • Good communication skills (German language would be advantageous)



In addition to a competitive salary, you will have access to the following benefits:

  • Flexible working hours  
  • Hybrid working options
  • Access to a subsidised private medical scheme
  • Optional car lease scheme with access to VW group cars (VW, Seat, Skoda, Audi)
  • 35 days’ holiday inclusive of bank holidays
  • 10% pension contribution with life assurance benefits
  • Discretionary annual bonus scheme
  • Study support opportunities
  • Paid volunteering days  


Closing date is the 9th June.


We believe that everyone, regardless of their background or beliefs, belongs at Bentley. Everyone is entitled to respect and dignity and we positively celebrate the differences between people. This is a philosophy that is embraced by our leaders, championed by our colleague diversity groups and sits at the heart of our Beyond100 Strategy.